Successfully launching a fundraising program during 2015 Summer for the CIBC Cancer Run; donating 180 burritos to the event
Efficiently managing all daily fax and online orders, and checking the sales regularly to ensure the growth of take-out sector is toward our weekly/monthly sales goal
Constantly studying the target market and participating monthly management meeting for the purpose of implementing a proper promotional technique
Giving lots of call-backs to our online customers for constructive feedback in order to retain and enlarge our clientele, as well as creating new businesses
Creating extraordinary restaurant experience to our customers thru great food and cordial service.
Cast Member 2014 Sept - 2015 Jan
Connecting with Guests by asking open-ended questions to assess Guest needs and make appropriate suggest, thus to achieve Disney Store Mission of “ creating magical moments for guests of all ages”
Consistently treating all Guests and Cast Members with respect and contributes to a positive, high energy, and fast paced work environment
Performing cash wrap and P.O.S duties in an efficient and timely manner while maintaining a high level of Guest Service
Participating in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the store
Aroma Espresso Bar 2014 Sept - 2015 Jan
Providing exceptional customer service and build connections with the guests in order to develop brand loyalty
Constantly prioritizing orders and multi-tasking for the best efficiency at a fast-paced environment
Keeping the cleanliness of the workstation at all time and ensuring all the equipment and utensils are stainless before being used
Delivering quality and lifestyle via the signature coffee beverages
Performs all POS duties, front and back of store functions including opening and closing procedures, and is accountable for the store funds while on shift